Frequently asked Questions
Are your cat/dog products AAFCO certified?
100% Complete & Balanced, Meat Mates Cat Dinners are formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for all life stages.
100% Complete & Balanced, Meat Mates Dog Dinners are formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for all life stages excluding growth of large size dogs (70lb or more as an adult).
What is a Booster and are they complete & balanced?
Meat Mates Boosters add real meat, hoki oil, & a dash of rosemary extract to your dog’s existing diet. A simple solution to Picky Eater Syndrome.
Boosters are not a complete and balanced diet and should be fed with another diet that contains all the vitamins and minerals your dog needs.
What is the difference between your Freeze Dried & Canned products?
All of our ranges contain the same nutritious recipe with absolutely no fillers such as grains, cereals and starches, just in different formats so you can pick the option that best suits you and your pet.
How much do I feed my cat/dog?
Feeding guides for each product can be found under the ‘Our Products’ page. Simply click the product and the feeding information will appear.
Where is Meat Mates made?
Made in New Zealand from real ingredients. Your best mate deserves the best.
Are the cans BPA free?
We’re pleased to confirm that all our Meat Mates and Meat Mates Meow cans are BPA-free.
Where do I find the nutritional information?
The nutritional information for each product can be found under the ‘Our Products’ page. Simply click the product and the nutritional information will appear.
Do I have to add water to the Freeze Dried?
We suggest mixing water to the freeze dried food when feeding for added hydration but it is completely up to you and your pet’s personal preference. Fresh water should be available for your pet at all times.
Do you include Oxygen absorbers in your products?
All Meat Mates and Meat Mates Meow Freeze-Dried product packages contain a non-edible oxygen absorber. We include them in our product packaging to help reduce the oxygen level to ensure that our shelf-stable food is at optimum freshness when opened.
These small, silver sealed packets, marked “Do Not Eat”, contain the following ingredients;
Magnesium Chloride less than 1%
Carbon less than 1%
Silica Dioxide 15-40%
Oxygen absorber packets start to work and absorb oxygen as soon as they are packed into the bag of food. Once the bag is opened and the absorber packet is exposed to oxygen, it loses its effect and can be discarded.
We recommend storing our product out of temptations way, in a cool, dry space like a cupboard. Once opened, we recommend removing and disposing of the oxygen absorber to reduce the risk of accidental ingestion.
In the case of accidental ingestion and as a precaution, please contact animal poison control or your veterinarian, especially if your pet is under 15 lbs / 6.5 kg.